Refund Policy

Last updated: August 11, 2026

Second is a one-time purchase. If it is not right for you, email gleb@kodebusters.com and we will refund your purchase. No questions asked.

No-questions-asked refunds

You do not need to justify your request, prove a technical issue, or spend time troubleshooting. If Second is not a good fit for your workflow, we will process a full refund.

We may invite optional feedback so we can improve the product, but answering is never required for the refund.

How to request a refund

Email gleb@kodebusters.com with Refund request as the subject.
In the email body, include the email address you use for your Second account or the email address used at checkout. Sending the request from that address is easiest.
If you bought Second more than once, include the order number or receipt for the purchase you want refunded.

That is all we need. We only use this information to match your request to the right purchase; we do not ask why you want a refund.

What happens after a refund

Verified refund requests are processed automatically in a daily batch. Once your refund is issued, we will email confirmation. Your paid access and Second license will be deactivated.

Your recordings, transcripts, notes, and meeting files remain yours. Second stores those files locally on your Mac, so a refund does not delete the local meeting history you already created.

Notes

Refunds are processed through the payment provider used at checkout. Lemon Squeezy says they can take up to 10 days to appear on your statement, depending on your bank or card issuer.

This policy does not limit any consumer rights that apply to you under local law.